Privacy notice

Who we are

HiRewards (“we”, “us”). We are the responsible party for the personal information described in this notice, under South Africa's Protection of Personal Information Act (POPIA). You can reach us at hello@hirewards.co.za.

What this notice covers

This notice covers hirewards.co.za and the demo request form on it. If you are a member of a brand's rewards programme on WhatsApp, the brand that runs the programme is responsible for your membership information, and its own privacy notice applies.

What we collect

• When you request a demo: your name, work email address, company or brand, and, if you choose to give them, your phone number and message.
• The internet address (IP address) your request came from, which we use only to stop spam and abuse of the form.
• Standard technical logs kept by our hosting providers when you visit the site, such as your browser type and the pages requested.

This website does not use advertising or analytics cookies.

Why we use it

We use the details you send us to reply to your request, arrange a demo and discuss a possible programme with you. We rely on your consent, which you give when you send the form, and on our legitimate interest in replying to business enquiries. We don't sell your information or use it for unrelated marketing.

Who we share it with

Only with the service providers who help us run the site and reply to you: our hosting and database providers and our email provider. They may only use it to provide their service to us. Some of them may store information outside South Africa; where they do, we use providers bound to protect it to a standard comparable to POPIA.

How long we keep it

We keep demo requests only for as long as we need them to deal with your enquiry and any business that follows from it, and then delete them.

Your rights

You can ask us what personal information we hold about you, ask us to correct or delete it, or object to us using it. Email hello@hirewards.co.za and we'll respond within a reasonable time. If you're not happy with how we handle your information, you can complain to the Information Regulator (South Africa) at inforegulator.org.za.

Changes to this notice

We'll update this page if anything changes, and change the date at the top.