How it works

One chat for your customers. One console for your team.

HiRewards gives your brand a complete points programme inside WhatsApp. Here's what your customers do, and what your team does.

For your customers

Everything happens in WhatsApp, through a simple menu or by typing.

1
Join in the chat
A customer sends your number a message, from a link, an ad or your packaging. They join in English or Portuguese with their name and date of birth, and get your welcome bonus straight away.
2
Earn with promo codes
They send the code from a pack, cap or poster, and the points land in seconds. Codes can be single-use or capped, so each one is worth what you decide.
3
Invite friends
Members can invite friends from the chat. When a friend joins, the member who invited them earns your referral bonus.
4
Send points
Members can save contacts and send points to other members of your programme, right from the menu.
5
Spend in the marketplace
Airtime, data, electricity, subscriptions and vouchers, priced in your points and styled with your logo and colours.
6
Cash out
Members can turn points into cash at the rate and minimum you set. Your team reviews and settles requests in the console.

Set up once in the HiRewards console, then run the programme day to day.

1
Connect your WhatsApp number
Add your WhatsApp Business number to HiRewards. We publish the sign-up and rewards screens on your number in each of your languages.
2
Set your rules
Choose your sign-up and referral bonuses, what a point is worth when cashed out, the minimum cash-out, and your welcome message.
3
Price your rewards
Decide how many points each unit of currency costs in the marketplace, then switch off or reprice any product.
4
Launch your codes
Create a promo campaign, generate its codes and print them on packs, caps, receipts or posters.
5
Run it day to day
Watch sign-ups, redemptions and purchases, help members, settle cash-outs and give your team the access they need.

Tell us about your brand and we'll walk you through a live programme, from the first “hi” to a redeemed reward.